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Digital Social Care

TEC’s social care programme has two active work strands that operate in tandem to support the introduction and embedding of digital approaches and technology across social care and social work in Scotland, in both institutional and community settings.

If you wish to discuss either programme, please contact the Programme Lead, Rikke Iversholt at rikke.iversholt@gov.scot

Latest News

Congratulations to Moray HSCP,  Highland Home Carers and NHS Highland on their awards at The Holyrood Digital H&C Awards & DigiFest.

Award 1

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The programme has been scoped in consultation with sector stakeholders and set out across three pillars of delivery each seeking to fulfil the below outcomes:

Digital Foundations

  • There is fast, reliable connection across and between Scotland’s social services, communities and homes.
  • Adequate and suitable devices, training and support are available to the social services sector.
  • Support needs are being met by services using digital as seamlessly as possible, and digital is always an explored service option.
  • Digital future proofing is a national priority in terms of planning for sustainability and growth of social service infrastructure, equipment use, collaboration and co-production.
  • Data is collected, stored securely, shared responsibly and used correctly always with the person receiving support in mind.
  • Digital and technology make key contributions to improvement and innovation, both as part of the process and the solution.
  • Digital and data are considered facilitators of equity and inclusion.

Digital Leadership and Skills

  • Services are designed with the person receiving support involved, exploring technology and digital as key contributing factors to fulfilled lives.
  • Staff and families support the individual in the design of new support options.
  • A range of digital services exist offering individual choice.
  • A range of digital services exist to optimise collaboration and partnership working.
  • Services delivery organisations are supported to make decisions on which products and developments to acquire.
  • People and those that support them are supported to use digital services with growing understanding of how and when these are relevant and helpful.
  • New digital services are co-produced.
  • Accessibility to services and support are digital first.

Digital Services

  • Leadership ensures adoption of digital solutions at individual, local and national scale and negotiates these systems’ interconnectivity.
  • Leadership supports the investment in sustaining digital solutions and building organisational capacity for digital.
  • There is focus on building capacity and capability of digital skills across the workforce, to use technology and to educate others of its users.
  • Equally there is focus on digital skills of citizens with a view to use, share and participate.
  • Training and development opportunities are available to staff across the workforce, with chances to learn alongside those they support.
  • New care roles with specific focus on the use and embedding of digital and technology to optimise independence, participation, and inclusion.

Meet the team

Sammi Allan

Sammi Allan

Project Manager, Technology Enabled Care Programme
Ruth Callander

Ruth Callander

Evidence Programme Lead, Scottish Commission for People with Learning Disabilities (SCLD)
Calum Campbell

Calum Campbell

Digital Social Work Policy and Practice Advisor, Social Work Scotland
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Fiona Campbell

Digital Social Care & Digital Inclusion, Project Support Officer
Image of Nicola Cooper

Nicola Cooper

Technology and Digital Innovation Lead (Scottish Care)
Nicky Cronin

Nicky Cronin

Senior Improvement Advisor, Care Inspectorate
Nancy Fancott

Nancy Fancott

Policy Associate, Children & Families, and Digital Lead, CCPS
Rikke Iversholt

Rikke Iversholt

Social Care Lead/Telecare Lead

Digital Social Care

  • Current Activities
    • CCPS- Coalition of Care & Support Providers In Scotland
    • Care Inspectorate
    • Connecting Residents in Scotland's Care Homes - Evaluation
    • SCLD- Scottish Commission for People with Learning Disabilites
    • Scottish Care
    • Social Work Scotland
    • Test of Change Case Studies
      • Test of Change
  • Learning Opportunities
    • Barclays Digital Eagles
    • Learning & Support Forum
  • Resources
    • Care Home Action Plan
    • Digital Compendium
    • Newsletters
    • Partnership Websites
  • Supporting Current System Pressures
    • Internet Connectivity Optimisation
    • Joined-up Working
    • Lifestyle Monitoring
    • Medication Reminders
    • Online Information Assessment and Self-Assessment
    • Optimising the Uptake of Telecare
    • Technology Enabled Care Advisors
    • Video Consulting (Near Me)
    • Wellbeing
  • NEW! Scottish Consumer Technology Network
    • Background

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