Guidance Notes (Generic)

This checklist is designed to help you when supporting a caller in a test call prior to a consultation or a group starting.

This guidance summarises the consent required to take part in a video consultation for adults with incapacity. It includes information on assessment of capacity to consent and best practice.

This guidance summarises the consent required to take part in a video consultation. It includes information on types of consent, the consent process, who is responsible for obtaining consent and how to obtain consent.

Practice Administrative Staff are key to offering patients the choice of a Near Me video appointment when they contact the practice. This guide will help you with the practical elements of enabling Near Me video appointments.

This document is intended for GP out of hours settings in NHS Scotland.

Near Me video consulting can be used to enable patients to consult remotely with clinicians.

Improving the use of Near Me video consulting in GP practices. This document is intended for GP practices in NHS Scotland.

This document is intended for Near Me implementation teams in NHS boards/HSCPs.

Near Me video consulting (powered by Attend Anywhere) can be used to reduce exposure to coronavirus by enabling both patients and clinicians to consult while in isolation. It can also increase organisational resilience by protecting the workforce and enabling support to be provided from different geographical locations.

Scenarios where video consulting may be beneficial include:

This document is intended for NHS Scotland hospital outpatient services.

Near Me video consulting can be used to reduce exposure to coronavirus by enabling both patients and clinicians to consult while in isolation. It can also be used to reduce footfall in outpatient departments, protect the clinical workforce through reduced exposure to risk of infection, and increase resilience by enabling clinical support to be provided from different geographical locations.

This document has been produced to support the introduction of Near Me video calling to services and processes in the Social Housing workspace. It is intended for use by Service Leads, supporting administration, and IT. It is not intended for end users of the platform.

This document is intended for NHS Scotland hospital wards. 

Near Me video consulting (powered by Attend Anywhere) can be used to reduce exposure to coronavirus by enabling both patients and clinicians to consult while in isolation. It can also be used to reduce to protect the clinical workforce through reduced exposure to risk of infection, and increase resilience by enabling clinical support to be provided from different geographical locations.

Scenarios where video consulting may be beneficial in wards include: