Telecare

TEC Telecare works in partnership with the Local Government Digital Office and TEC in Housing, and engages with telecare service providers, citizens and other key stakeholders to provide leadership and support to drive continuous improvement, transformation and innovation in telecare deployment and service delivery.

Autumn Series - Sept 21

TEC Telecare hosted three short sessions as part of our Autumn webinar series Lunchtime Learning Bites. This was to offer the opportunity to learn about some of the current Telecare activities.

UoS Research Paper - older people receiving telecare services during the COVID-19 pandemic

By Nicola.Padden, Fri, 24/12/2021

University of Strathclyde Research - the experience of older people receiving telecare services during the COVID-19 pandemic

In 2021, a research project led by the University of Strathclyde's School of Social Work and Social Policy, explored how telecare services have been experienced by older people during the COVID-19 pandemic. People using telecare services in three areas of Scotland were asked about service changes they had experienced, their use of wider technology, and keeping connected during periods of lockdown.

Telecare Sway Update - Dec 21

By Nicola.Padden, Fri, 24/12/2021

Welcome to the December 2021 Technology Enabled Care (TEC) Telecare Update.

A general summary and update on the telecare work streams that are currently being progressed by TEC:

Telecare Call Handling Reports

By Nicola.Padden, Fri, 24/12/2021

Review of Telecare Call Handling Services

Telecare continues to represent a vital means of providing care and support at home in Scotland. Previous studies conducted by Farrpoint and Deloitte identified considerable variation in the approaches to call handling taken across Scotland, and recommended further analysis.

The Scottish Government and COSLA commissioned Farrpoint to conduct this further analysis through a review of telecare call handling services. Following this review, we are pleased to include below, a letter from Margaret Whoriskey and John Wood, along with part 1 and 2 of the final report.

Technology Enabled Care Experiences and Aspirations - Engagement Report

By Nicola.Padden, Tue, 30/11/2021

This report details the outcomes of engagement with current and potential users of telecare services in Scotland. We asked participants about their experiences of using telecare, and what they would like to see from a service in the future. The group was self-selected after communications sent on our behalf by The Health and Social Care Alliance Scotland (the ALLIANCE).

This is the first in a series of engagements which will be held in order to support the co-design of telecare services by providers across Scotland.

Supporting Current System Pressures

In October, additional winter 2021-22 funding was announced by the Scottish Government. The funding is part of measures being put in place to support current system pressures. NHS Boards, Integration Authorities and Local Authorities are expected to work collaboratively to ensure a whole system response.

In particular, funding is available for the following purposes:

Alzheimer Scotland Consumer Technology Test of Change Report

By Nicola.Padden, Fri, 17/09/2021

Alzheimer Scotland has evolved a deep understanding of the needs of people who would like to use consumer technologies; off the shelf items, to support them to live independently.