Telecare

TEC Telecare works in partnership with the Local Government Digital Office and TEC in Housing, and engages with telecare service providers, citizens and other key stakeholders to provide leadership and support to drive continuous improvement, transformation and innovation in telecare deployment and service delivery.

Telecare Stakeholder Engagement Report Published

By Nicola.Padden, Wed, 26/07/2023
Segment from Report

Telecare Services in Scotland are in a period of change.  As they move towards using digital phone lines, new equipment and the possible inclusion of consumer technologies, there are opportunities for services to deliver in a different way, making sure that they are meeting the needs of their customers now, and into the future.

Telecare Information Framework

On 12th July 2023, the Telecare Information Framework for Scotland (TIF) was launched. 

The framework, formerly known as the Scottish Telecare Minimum Dataset, comprises an agreed core set of defined fields which capture information that illustrates how people use telecare services.  The intelligence which can be gleaned from the data in the framework will help services to:

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Telecare Information Framework for Scotland

By Ross.Shaw, Tue, 11/07/2023
Blue and White swirl

The Framework, formerly termed the Scottish Telecare Minimum Dataset, comprises an agreed core set of defined fields which capture information that illustrates how people use telecare services.  The intelligence which can be gleaned from the data in the Framework will help services to:

Third and Independent Sector Telecare Stakeholder Engagement Findings

By Ross.Shaw, Thu, 06/07/2023
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Telecare Services in Scotland are in a period of change.  As they move towards using digital phone lines, new equipment and the possible inclusion of consumer technologies, there are opportunities for services to deliver in a different way, making sure that they are meeting the needs of their customers now, and into the future.

Spring/Summer 2023

Following the success of our Winter series in February 2023, we hosted 4 short lunchtime sessions for you to join and learn about current Telecare Activities. Please see below for details of each session along with recordings and slides for each one.

 

We had our first LLB today with Tommy Petillo, please see below for the recording of the session and a copy of the slides for your reference.

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Telecare