Telecare

TEC Telecare works in partnership with the Local Government Digital Office and TEC in Housing, and engages with telecare service providers, citizens and other key stakeholders to provide leadership and support to drive continuous improvement, transformation and innovation in telecare deployment and service delivery.

By Nicola.Padden, Wed, 26/07/2023

Telecare Services in Scotland are in a period of change.  As they move towards using digital phone lines, new equipment and the possible inclusion of consumer technologies, there are opportunities for services to deliver in a different way, making sure that they are meeting the needs of their customers now, and into the future.

On 12th July 2023, the Telecare Information Framework for Scotland (TIF) was launched. 

The framework, formerly known as the Scottish Telecare Minimum Dataset, comprises an agreed core set of defined fields which capture information that illustrates how people use telecare services.  The intelligence which can be gleaned from the data in the framework will help services to:

By Ross.Shaw, Tue, 11/07/2023

The Framework, formerly termed the Scottish Telecare Minimum Dataset, comprises an agreed core set of defined fields which capture information that illustrates how people use telecare services.  The intelligence which can be gleaned from the data in the Framework will help services to:

By Ross.Shaw, Thu, 06/07/2023

Telecare Services in Scotland are in a period of change.  As they move towards using digital phone lines, new equipment and the possible inclusion of consumer technologies, there are opportunities for services to deliver in a different way, making sure that they are meeting the needs of their customers now, and into the future.

By Nicola.Padden, Wed, 12/04/2023

Phase 2 of Proactive Telecare Outbound Calling Tests of Change is now complete and the evaluation which was run in parallel with the project has now been published.

The evaluation was commissioned and jointly funded by the Digital Health & Care Innovation Centre (DHI) and the TEC Programme. The evaluation was carried out by the University of the West of Scotland.