Proactive

By Nicola.Padden, Thu, 07/07/2022

In Phase One, three test sites developed and delivered targeted, proactive wellbeing calls, and aimed to identify factors that are critical for a person-centred, strengths-based, safe and effective approach.  

The focus was on identifying and recruiting their target population, personalising their approach to calls, risk identification and management, staff development, training and support, and liaising, referring and sign-posting to other services and community supports. 

By Nicola.Padden, Mon, 13/06/2022

Proactive Telecare Outbound Calling phase 1 interim evaluation report from University of West of Scotland.

We are now in Phase 2 of this project and hope to have the full evaluation published by end of Nov 22.