Welcome to the December 2021 Technology Enabled Care (TEC) Telecare Update.Â
A general summary and update on the telecare work streams that are currently being progressed by TEC:
Telecare
Telecare continues to represent a vital means of providing care and support at home in Scotland. Previous studies conducted by Farrpoint and Deloitte identified considerable variation in the approaches to call handling taken across Scotland, and recommended further analysis.
The Scottish Government and COSLA commissioned Farrpoint to conduct this further analysis through a review of telecare call handling services. Following this review, we are pleased to include below, a letter from Margaret Whoriskey and John Wood, along with part 1 and 2 of the final report.
Danielle Roxburgh, Rapid Access Team Lead, East Renfrewshire HSCP, talking about this service which deals with short-term, focussed support for people with less complex needs, the opportunities for self-management and the impact of early intervention.
This Briefing Note has been developed to align with Scottish Government measures to support the current system pressures.
Janine Bain, East Ayrshire Smart Supports Team, talking about the benefits gained from appropriate use of technology and the importance of embedding it with colleagues and supporting them to upskill.
Â
Â
The Smart Supports Team sits within the Thinking Differently Team at East Ayrshire HSCP. They support individuals and their colleagues to understand and use technology solutions where the standard or enhanced telecare offer may not be suitable.
This report details the outcomes of engagement with current and potential users of telecare services in Scotland. We asked participants about their experiences of using telecare, and what they would like to see from a service in the future. The group was self-selected after communications sent on our behalf by The Health and Social Care Alliance Scotland (the ALLIANCE).
This is the first in a series of engagements which will be held in order to support the co-design of telecare services by providers across Scotland.
In October, additional winter 2021-22 funding was announced by the Scottish Government. The funding is part of measures being put in place to support current system pressures. NHS Boards, Integration Authorities and Local Authorities are expected to work collaboratively to ensure a whole system response.
In particular, funding is available for the following purposes:
This Briefing Note has been developed to align with Scottish Government measures to support the current system pressures.
Please note, a number of suppliers provide medication reminders and dispensers, and the TEC programme is not endorsing a specific supplier. HSCPs should explore options and identify the right solution to meet their specific needs.
Increasing awareness and knowledge of telecare & developing/improving assessment skills for telecare in the multidisciplinary team.
This Briefing Note has been developed to align with Scottish Government measures to support the current system pressures.