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Transforming Local Systems Pathfinder Programme

.....a new approach to designing services: transforming local systems with TEC in mind.

About the Transforming Local Systems Pathfinder Programme

• The Transforming Local Systems Pathfinder Programme is adopting the Scottish Approach to Service Design (SAtSD).
• Its aim is to help local partnerships to design preventative and (where appropriate) digitally enabled services and supports and self management approaches with and for citizens.
• Four Pathfinder areas were selected to participate in a three-year programme from April 2019 to test this design-led approach in relation to an important aspect of system transformation across their health and social care partnerships.
• Each Pathfinder is working with a different grouping of citizens, including their families, carers and staff. They are working as a partnership across local authority, NHS, third and independent sector agencies.

Our Partners:

Partner Logo of TEC Transforming Local Systems

The Pathfinder Programme is being delivered as a collaboration between the Scottish Government’s Digital Health and Care Directorate through the TEC Programme, Healthcare Improvement Scotland’s ihub, the Office of the Chief Designer, Scottish Government Mental Health & Social Care Directorate and the Digital Office for Local Government.

Our Pathfinders:

The four Pathfinders are named below along with their named partners in other areas which are listed with further information about each Pathfinder project.

New Pathfinder map highlighting regional areas and narrative about the pathfinder and named partner

Aberdeen City (Named Partner - Western Isles/Na h-Eilean Siar.:

AIM: To understand how Technology Enabled Care (TEC) can play a role in supporting the delivery of multi-agency services for people, aged 18+ who experience domestic abuse.

East Ayrshire (Named Partner - East Renfrewshire & Orkney).

AIM: To use TEC as a key enabler to fully transform health and social care provision for people with long term health conditions living in the Irvine Valley

Highland (Named Partner - NHS Ayrshire & Arran).

AIM:  To transform the Highland Respiratory Care pathway towards a pathway that is truly patient centred, by co-designing it with patients and all those who either use or provide respiratory services from the outset.

Midlothian (Named Partner - South Lanarkshire).

AIM: To transform traditional models of care to enable the increasing numbers of people living with frailty to achieve their best possible quality of life. 

National Team support and the Scottish Approach to Service Design:

To support the pathfinders, we have developed, and continue to test, a model of national support. This includes a national team drawn from Scottish Government and ihub providing service design coaching and skills development, knowledge exchange, links to TEC expertise and the development and sharing of materials and tools.

Scottish Approach to Service Design Double Diamond

The Senior Service Designer on the National Team has delivered bespoke Scottish Approach to Service Design workshops with our Pathfinders and named partners follows this up with individual coaching support where appropriate.

To find out more follow along on Twitter

  • @TECScotland
  • @DigiCare4Scot
  • @Digitalscots

Latest Resources

people at event, using post-it notes

Launch Event - 17th June 2019

23 June, 2021
Take away coffee cup, drawn in cartoon style

Webinar - Transforming Local Systems Pathfinders - 24th June 2019

23 June, 2021

Meet the team

Sammi Allan

Sammi Allan

Project Manager, Technology Enabled Care Programme
Richie Crawford

Richie Crawford

Project Support Officer
Margot White

Margot White

Transforming Local Systems Lead/Digital Lifelines Lead

Transforming Local Systems

  • Aberdeen Pathfinder
  • East Ayrshire Pathfinder
  • Highland Pathfinder
  • Midlothian Pathfinder
  • The Scottish Approach to Service Design
  • Transforming Local Systems Resources

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