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  5. Public and Clinician Views

Public and Clinician Views

A national public engagement exercise was held during June to August 2020, to understand the general public and health professionals’ views on using Near Me video consulting.  We found that:

  • There was high acceptability for the use of video consulting with 87% of public respondents saying video appointments should be offered.
  • Members of the public preferred the use of video over phone consulting.
  • Near Me has a wide range of potential uses.

Members of the public thought Near Me (biggest benefit first)

  1. Lowers infection risk
  2. Improves access to services
  3. Is more convenient
  4. Saves time
  5. Is better for the environment

Health professionals' thought Near Me

  1. Lowers infection risk
  2. Enables wider access to my service
  3. Helps me deliver a service my patients have requested
  4. Is better for the environment
  5. Frees up resources within my service through reduced travel

The Near Me public engagement outcomes report is available both as an executive summary and as a full consultation report.

Videos of callers and patients describing why Near Me works for them:

  • Why Near Me works for Bill
  • Near Me - a patient's perspective
  • Near Me reducing travel with Chronic Pain
  • Near Me reducing travel for Children and Families
  • Near Me for Mary who is a Deaf BSL user (2:44 onwards)
  • Near Me for Sandra who is a Deaf BSL user (2:43 onwards)

Here is a summary of people's feedback after they have had their Near Me video call.

Near Me

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    • Evaluation of the Near Me consulting service in Scotland during Covid-19
    • Public and Clinician Views
  • Case Studies
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  • Near Me Learning Needs survey
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