Phase 2 of Proactive Telecare Outbound Calling Tests of Change is now complete and the evaluation which was run in parallel with the project has now been published.
The evaluation was commissioned and jointly funded by the Digital Health & Care Innovation Centre (DHI) and the TEC Programme. The evaluation was carried out by the University of the West of Scotland.
The evaluation represents the reflective learning from planning and delivering Proactive Telecare Outbound Calling for 178 customers in Phase 1 and 109 in Phase 2, across three different test sites and working with five HSCP partners across central and southwest Scotland.
The evaluation focused on the three test sites:
- Bield Housing and Care
- Edinburgh Health and Social Care Partnership (HSCP)
- Dumfries and Galloway (D&G) HSCP
We also have a summary report to highlight the findings and recommendations coming from the report. See at a glance the impact that the test sites achieved over a short period of time.
Both the full evaluation report and the summary are available here