Telecare

TEC Telecare works in partnership with the Local Government Digital Office and TEC in Housing, and engages with telecare service providers, citizens and other key stakeholders to provide leadership and support to drive continuous improvement, transformation and innovation in telecare deployment and service delivery.

By Nicola.Padden, Wed, 12/04/2023

Proactive Telecare Phase 1 and 2 - Summary and Full Report

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The University of the West of Scotland have completed their evaluation report on Phase 1 and Phase 2 of the Proactive Telecare Outbound Calling Tests of Change Project.

This is the evaluation summary report which highlights the impact; feasibility; readiness to scale; and customer, carer and staff experience feedback as well as the full evaluation report.

This evaluation was commissioned and jointly funded by the Digital Health & Care Innovation Centre (DHI) and the TEC Programme.

Tech Hubs in Scotland

Use this map to find technology hubs in Scotland. 

Technology hubs are places where you can go to find out about how you might use things like mobile phones, apps for your tablet, or voice assistants. They may also have information about how to access services which use technology, like telecare.

You could also find out how to access an online appointment or find out to talk to a health professional or your bank using a video call.

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By Nicola.Padden, Wed, 20/07/2022

Assessment & Support Planning: Telecare eLearning Module

Cover of eLearning Module on Turas - Blue background with pics of various tech devices

This eLearning module has been created to increase the awareness, knowledge, and confidence of the health and social care workforce to better understand the role of telecare in assessment and support planning.

By Nicola.Padden, Thu, 07/07/2022

Proactive Telecare Phase One Summary Report

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In Phase One, three test sites developed and delivered targeted, proactive wellbeing calls, and aimed to identify factors that are critical for a person-centred, strengths-based, safe and effective approach.  

The focus was on identifying and recruiting their target population, personalising their approach to calls, risk identification and management, staff development, training and support, and liaising, referring and sign-posting to other services and community supports. 

By Nicola.Padden, Mon, 13/06/2022

Proactive Telecare Phase 1 - Interim Evaluation Report

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Proactive Telecare Outbound Calling phase 1 interim evaluation report from University of West of Scotland.

We are now in Phase 2 of this project and hope to have the full evaluation published by end of Nov 22.

Telecare