Explore our COVID-19 patient guidance and further information.
The automated service will contact you at the same time, twice daily. This will be via a simple online survey or smart phone app or by text message or automated phone call, if you prefer. Each time the service contacts you, you will be asked a series of questions about your symptoms. The service monitors your daily responses and gives advice or, if necessary, advises you where to seek further advice or emergency assistance. You will be asked to monitor your symptoms for 14 days.
There is no call or text cost to you when using this service.
Please note that the readings you send are not monitored in real time by a doctor or nurse, and this is not an emergency service. If you feel your condition is deteriorating, please call for advice or an ambulance.