What is this service?
The Mental Health service supports you to easily send information to your health professional (clinician, nurse, or other) from wherever you are, saving time in face-to-face appointments while helping you have your own view how care is progressing.
What do I need so I can use the Mental Health service?
In order to use the Mental Health service, you will need access to:
- A smartphone, tablet, laptop or PC
- A broadband or Wi-Fi internet connection
Please note this service is free to you.
What questions will the service ask?
When using the Mental Health service, you will be asked to complete short questionnaires about your mental health and wellbeing. By completing these questionnaires, it will help to inform you and your mental health professional about the effects of your treatment programme.
Monitoring changes in the questionnaire scores over time will help to give you a better understanding of your care is progressing and to discuss any changes in your management plan with your mental health service team.
What does the service do with my results?
The mental health service will review the answers and measurements that you have entered. The service will respond by providing advice, if required, to help you to manage your symptoms in line with your treatment management plan.
The measurements and responses to questions will be available to your mental health team who can then track your results over time.
Please note that the readings you send are not monitored in real time by a doctor or nurse, and this is not an emergency service. If you need medical assistance, you should phone your family doctor (GP) or call NHS 24 on 111. In case of an emergency, please dial 999.
What else should I know?
We hope you will find the Mental Health service helps you to understand your Mental Health and wellbeing, and best manage your symptoms. However, if you do not find the service helpful, you can opt out at any time by contacting your mental health professional.